The Telecommunications Regulatory Authority (TRA) announced in a statement that it "has recently received a number of inquiries and complaints from consumers and companies regarding devices that have been deactivated on Lebanese cellular networks, or those that have received notifications regarding unpaid customs duties. These devices were operating on Lebanese cellular networks without a registered customs fee associated with their IMEI number." "The owners of the concerned devices are notified via a text message (SMS) issued by the Ministry of Finance, and are requested to regularize the status of their devices within the deadline specified in the message. In the event of failure to do so, the device will be suspended from working on cellular telephone networks." The Telecommunications Regulatory Authority confirmed that "the required amounts are customs duties that are neither imposed nor collected by the Authority, and that the Authority's role is limited to facilitating the procedures for regularizing the status of devices and reactivating them in cases that require its intervention." Accordingly, the Telecommunications Regulatory Authority issues the following clarifications to assist subscribers who received a text message stating that the payment of customs duties related to their devices has not been registered. What should you do depending on your case? 1. You received the text message and wish to pay the fees. 2. You have previously paid the customs duties, but nevertheless received a text message asking you to pay. 3. I am a commercial company using modems or routers carrying IMEI numbers. 4. I am a commercial company using modems or routers carrying IMEI numbers that have not obtained pre-authorization or verification. The "Telecommunications Regulatory Authority" affirmed its commitment to helping concerned consumers and ensuring clear coordination between public authorities and relevant service providers. For further assistance, consumers can contact the Telecommunications Regulatory Authority via email: info@tra.gov.lb